Privacy Policy
This Privacy Policy explains how Sal y Limón (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you visit salylimon.shop or place an order. We are committed to safeguarding your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Information You Provide
- Contact details — name, email address, phone number, and delivery address when you place an order or create an account.
- Payment information — processed securely by our PCI-DSS-compliant payment provider (e.g. Stripe). We never store your full card details on our servers.
- Communications — any messages or enquiries you send via our contact form or email.
Information Collected Automatically
- Usage data — pages visited, time spent, referral source, browser type, and device information.
- Cookies — small text files stored on your device to improve your experience. See our Cookie section below for details.
How We Use Your Data
- To process and fulfil your orders, including shipping and payment.
- To communicate with you about your orders, returns, or enquiries.
- To improve our website and product offerings based on aggregated usage data.
- To send marketing communications — only with your explicit consent. You can unsubscribe at any time.
- To comply with legal obligations, such as tax reporting and fraud prevention.
Data Sharing
We do not sell your personal data. We share data only with:
- Shipping carriers — to deliver your orders.
- Payment processors — to handle transactions securely.
- Analytics providers — (e.g. Google Analytics) to understand how our site is used. This data is anonymised where possible.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above, or as required by law (typically up to 6 years for tax and accounting records). You may request deletion of your data at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data.
- Delete your personal data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.
Cookies
Our site uses essential cookies to enable core functionality (e.g. shopping cart, checkout) and optional analytics cookies to help us improve your experience. You can manage cookie preferences through your browser settings.
Security
We use industry-standard security measures, including SSL/TLS encryption, to protect your data during transmission and storage. While no system is 100% secure, we take all reasonable steps to keep your information safe.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sal y Limón
__FILL_ADDRESS_LINE1__, Madrid, __FILL_ADDRESS_POSTAL__, Spain
Email: support@salylimon.shop · Phone: __FILL_PHONE_DISPLAY__
Sal y Limón · ES · La mesa larga del sur. Cosas de cocina hechas para compartir.